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Sectors

Hotel Operations & Concessions

Forging Partnerships

A broad category including retail, wellness, concessions, housekeeping, hospitality management and more, hotel operations is the beating heart that facilitates the cruise guest experience. Ready to see how innovative people and products are taking the sector to new heights?

Be Our Guest!

Keep ahead of the curve

Elevate the passenger experience, improve the luxury retail offering, focus on fine dining... you’ll find plenty of inspiration at Seatrade Cruise Global. With so many day-to-day challenges to consider, let us help you stay ahead of the game.

Take in a diverse spread

From accessory sanitizers to catering systems, foodservice equipment providers, kitchenware and cutlery suppliers specializing in cruise to shore power providers and beyond, hotel ops is a broad field with plenty to explore.

Meet the right people

Attend The Retail Day Reception on Wed 10 April, 4:00 PM - 5:00 PM in Room 201/202 to meet new contacts, suppliers, advisors and potential collaborators. Seatrade Cruise Global is all about the cruise community, and building it together for a better future.

Brand new

The Retail Day

Co-organised with the Moodie Davitt Report, join us for this programme devoted to cruise retail on Wed, 10 April. Learn about topics including: power of partnership, going local, luxury in cruise retail, sustainability and more!

Explore programming

Conference programme

Topics in 2024 Include:

View the programme

Embracing Sustainability

How to Attract the New-to-Cruise Passenger

Luxury Cruising Hotel Ops and Guest Experience Panel

The Power of Partnership

Luxury in Cruise Retail

Secrets to Attracting Today’s Traveller

New for 2024

The Promenade

Explore the retail revolution with us in a new feature area with a familiar name - the Promenade. Discover innovations across the hotel ops supply chain, including Sunstone Welders, Emergency Panties, Waterdrop, Vibe Tumblers and Skort Obsession!

Find on show floor

Join these

Leading Suppliers

and more...

See all exhibitors

Attend If You Hold these Job Titles

Chief Retail Officer
Director, Hotel Supply Chain
Director, Retail, Spa, Casino & Photo Operations
Director, Procurement, F&B, Hotel
F&B Operations Manager/Procurement & Purchasing
Master Chef
Senior Purchasing Manager
F&B Supply Chain Management
VP, Corporate Hotel Operations
VP, Culinary & Dining
VP, Global Sourcing - Hotel & Corporate
VP, Shipboard Hotel Operations

Meet Your Ambassador

Our Retail Ambassador, Nadine Heubel is a veteran retail executive with over 25 years of experience in the industry. Beginning her career at Hugo Boss, Heubel quickly rose through the ranks to become the company’s Global Head of Travel Retail.

Nadine Heubel

Retail

Global SVP Revenue - Travel & Hospitality, REKLAIM

Time is Running Out to Register!

Choose the right pass for you and be sure to book by Sunday 7 April before rates go up.

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Seatrade Cruise Global

8–11 April 2024 Miami Beach Convention Center. Miami Beach. FL. USA #STCGlobal

Opening times

Conference Opening Hours:

Monday 8 April 09:30 AM – 4:30 PM

Tuesday 9 April 9:00 AM – 5:30 PM

Wednesday 10 April 10:00 AM – 4:30 PM

Thursday 11 April 10:00 AM – 1:30 PM

Exhibition Opening Times:

Tuesday 9 April 11:00 AM – 6:00 PM

Wednesday 10 April 10:00 AM – 6:00 PM

Thursday 11 April 10:00 AM – 3:00 PM

Find the venue

Miami Beach Convention Center. Miami Beach. FL. USA

Get in touch

Sponsorship

Press

About us

Seatrade Cruise Global is part of the Informa Seatrade Cruise Portfolio, providing a range of global exhibitions, conferences, intimate events, awards, news websites, blogs and publications that cover every aspect of the cruise and maritime industries.

About us