Creating a unique experience

The biggest driver of future cruise intent is passenger experience. From luxurious retail, and hotel operations, to delicious food & beverage provisions cruise lines are working around the clock to transform guest experience into a truly immersive and holistic onboard journey. Discover how at Seatrade Cruise Global!

Take part in engaging conversations, find out relevant calls to action and uncover how to achieve positive results through a series of dedicated conference sessions. Why not peruse the show floor and meet with the brands who are elevating the passenger experience to the highest standard. Let’s continue transforming the passenger journey together!

Be our guest!

Reimagining passenger experience

Geared towards the latest trends and opportunities in hotel operations, stop by the Cruising Innovations Theater to delve into cruise retail, sustainability, digitalisation, and more.

Entertainment & Retail Extravaganza

Retail is one of the most exciting sectors in cruise, so come together for drinks, lively conversation and networking at Entertainment & Retail Extravaganza on Wed 29 March from 1:00 - 1:45 PM.

Brand New Sessions:

  • Reimagining Cruise Retail For A New Travel Era Panel
  • Will Hotel-Operated Cruise Lines' Solve the Industry's New-to-Cruise Conundrum?
  • Land to Sea: Lessons Learned from Hoteliers

Top specialists across the industry gather, including:

And roles like:

  • Chief Retail Officer
  • Director, Hotel Supply Chain
  • Director, Retail, Spa, Casino & Photo Operations
  • Director, Procurement, F&B, Hotel
  • F&B Operations Manager/Procurement & Purchasing
  • Master Chef
  • Sr. Purchasing Manager, F&B Supply Chain Management
  • VP. Corporate Hotel Operations
  • VP, Culinary & Dining
  • VP, Global Sourcing - Hotel & Corporate
  • VP, Shipboard Hotel Operations

Meet your 2023 Hotel Operations Ambassadors 

Retail Ambassador

Nadine Heubel

Senior Managing Director, Travel Retail North America

Food and Beverage

Rick Welch 

President, RMW Global Consulting

You'll be in good company.

Recent suppliers in Retail include industry leaders like:

Book Your Booth for 2024!

The earlier you reserve your space, the better your chances at getting their attention.